Steps of Lean Six Sigma Management

(Source from ProcessOn——web diagram tool for business process users)


Defining phase

1. Define the customer needs, analyze the system, looking for waste or variation, identify opportunities for improvement;

2. Analysis strategy and resource of organization;

3. Determine the project: Include key outputs of the projects, resources, project scope.


Measuring phase

4. Define the process characteristics;

5. Measuring process status(including time required for each procedure or action);

6. Measurement system analysis;

7. Evaluation process capability.



Analyzing phase

8. Analysis process, to find out the root cause or waste sources of variation;

9. Determine the process and key input factors.


Improving phase

10. Determine the relationship between Input and output variables,propose the optimization program;

11. Set improvement plans.


Controlling phase

12. Establish operational norms, implementation of process control;

13. Verify the measurement system, the process and its capacity;

14. Summarize the results of the implementation, specify successful experiences, raise some new question.


Tool selection

The implementing Lean Six Sigma projects should be based on a reasonable choice of lean manufacturing and Six Sigma tools, the principle of tool selecting is: choose the best tools according to the combination of resources, avoid wasting of resources.

Check the diagram: